Privacy Policy

1. Introduction

Welcome to Covaify. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: includes payment card details (processed securely through Stripe).
• Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Usage Data: includes information about how you use our website, products and services. Where checkout analytics are enabled, this covers the products you added to your cart, the checkout steps you reached, the names of the form fields you last interacted with (never what you typed into them), and the country your connection resolves to — kept for 30 days and tied only to a single visit.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your order including managing payments and collecting money owed to us
• To manage our relationship with you including notifying you about changes to our terms or privacy policy
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance)
• To deliver relevant website content and advertisements to you and measure the effectiveness of the advertising we serve
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

4. Payment Processing

All payment transactions are processed through Stripe, a secure third-party payment processor. We do not store your complete payment card details on our servers. Stripe maintains compliance with PCI-DSS standards to ensure your payment information is handled securely.

5. Who We Share Your Data With

We do not sell your personal data. We share it only with the service providers we need to run this store, and only for the purpose described:

• Stripe, Inc. — payment processing and fraud prevention. Receives your payment details, billing address, and order amount.
• Our hosting and delivery providers — serving this website and storing your account and order records.
• Cloudflare, Inc. — Cloudflare Turnstile: Verifies you are not an automated bot when you submit our contact form.
• Cloudflare, Inc. — Cloudflare Web Analytics: Measures page performance and aggregate traffic. Uses no cookies and does not fingerprint or track visitors across sites.
• Google LLC — Google Ads: Measures ad conversions and campaign performance, and supports remarketing.
• Meta Platforms, Inc. — Facebook Pixel: Tracks conversions, optimizes ads, builds targeted audiences, and remarketing.

The analytics and advertising providers listed above may combine what they collect here with data they hold from other websites. Our Cookie Policy lists the exact cookies involved and how to opt out.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Checkout analytics records are deleted automatically after 30 days.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use localStorage to keep your shopping cart on your device, and — once you start checking out — the details you have entered there, including your contact details and delivery address, so you can pick up where you left off. We also keep a record of orders already counted, so a page refresh does not report them twice. This copy lives in your own browser, and the contact and address details in it are cleared once your order completes; the details you submit with an order reach us separately, as described above.

Our Cookie Policy lists every cookie this site sets, who provides it, and how long it lasts.

10. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.